Carla Adams

Carla Adams

An overview of our team and their roles

Carla Adams

Hello, my name is Carla Adams and I am the Care Home Manager for Bridge, Burton and Trent Courts. When I left school, I went to college study Health and Social Care with the intention of becoming a nurse. To put myself through college I took got a part time job as a care assistant at a care home for the elderly, working weekends and throughout the holidays. When I completed my course, I was offered a full-time position and worked there for 11 years. I worked my way up from care assistant to senior care assistant to deputy manager. When I left it was too be a full-time foster carer working for Staffordshire Youth Offending Service.

I decided 8 years ago that I wanted to return to working with the elderly and started again as a care assistant. Towerview Care have encouraged and supported me to progress and now I am the registered manager for both Burton and Trent Court.

I have completed my NVQ health and social care level 3 and 5 and I am now part way through completing my Diploma in Strategic Management and Leadership (Level 7).

In my spare time I like to learn new skills such as motor mechanic, I also enjoy family holidays, reading and swimming.

I am responsible for:

  • Safe running of the homes.
  • Dealing with complaints and compliments.
  • Maintaining positive relationships with external and internal bodies.
  • Overseeing all the staff within the homes to ensure that the homes run smoothly. External reporting to local authorities and CQC, internal reporting via audits. On call for the homes.

Internal reporting: 

  • Overseeing the transaction processing, controls/reconciliations and monitoring of the internal accounting function; including treasury, purchase ledger, sales ledger & credit control and preparation of the monthly management accounts for Board review.
  • Performance forecasting and budgeting and presenting to the Board.
  • Development and reporting of financial KPIs.
  • Development and implementation of financial control environment.

External reporting: 

  • Preparing and providing key stake holders with company information i.e. banks, auditors and insurers, etc.